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Description

CONSULTANCY SERVICES

Hayleys BPO has been the driving force behind setting up captive (BPO) Centre transitions of finance & accounting services for several large companies in Sri Lanka.
These captive BPO centers effectively perform back office functions for a increasing staff of over 100,000, who provide products to world renowned brands.

 Services Provided

Consultancy and Transitions

  •  Process mapping
  • Creating process documentation
  • Designing Service Levels for the business activities
  • Process re-engineering
  • Supporting the IT teams to design and test systems
  • Supporting clients to migrate services from regions
  • End to end consultancy on setting up shared services from process designing, transformation to implementation support

Decision Supporter

Verified Supplier
Member Since
June 2017
Response Rate
95%

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