The Mitel 6867 SIP provides remarkable HD wideband audio and an enhanced speakerphone that utilizes advanced audio processing to achieve richer and clearer conversations. The 6867 offers a large color LCD display, dual port GigE, six programmable soft keys, four contextsensitive system keys, native DHSG/EHS headset and Expansion Module support.

Key Features and Benefits


 All Mitel 6800 series SIP Phones feature Mitel’s high definition Hi-Q audio technology to deliver enhanced performance and voice clarity. Integrating HD wideband audio codecs, advanced audio processing, and hardware components that support a true wideband frequency range, the 6867 offers a superior voice experience on each audio path – handset, speakerphone or headset port – making conversations crystal clear and more life-like.


Mitel 6867 SIP Phone features a high resolution 3.5” QVGA color backlit LCD display that delivers a rich visual presentation to maximize productivity. The large color display, combined with icon based navigation menus and intuitive user interface, makes the many powerful telephony features of the 6867 instinctively easy to use.


The Mitel 6867 SIP Phone offers USB headset support and features an innovative headset port that uniquely provides dual support for DHSG/EHS and modular 4-pin headset connections. Users with wireless headsets that support DHSG/EHS can connect directly to the 6867 using standard third party cables.


 All Mitel 6800 series SIP phones have been designed with the environment in mind. Using dynamic PoE class reporting, the 6867 has a PoE Class 2 rating that automatically switches classes when an expansion module is connected, enabling the phone and network switches to efficiently manage power consumption. The Mitel 6867 SIP Phone also supports an optional Efficiency Level “V” compliant power adaptor, if required. With smaller packaging that includes 100% recycled and biodegradable material, the Mitel 6800 series SIP phones comprise one of the most environmentally friendly family of SIP phones on the market.


  • User and administrator level passwords for login
  • Encryption of configuration files
  • HTTPS configuration download and web management
  • Phone lock with PIN
  • Digest Authentication
  • Transport Layer Security (TLS)
  • Secure Real-Time Protocol (SRTP)

 XML API Capabilities

  • Display control based on user actions or events
  • Dynamic Phone Configuration
  • RTP Streaming Control
  • CTI applications
  • Extensive XML documentation and sample apps

 Networking and Provisioning

  • Dual 10/100/1000 Mbps Ethernet ports (LAN/PC}
  • Manual or Dynamic Host Configuration Protocol (DHCP) IP address setup
  • Support of multiple DHCP options: 2,12,42,43,60,66,77, 120,132,159,160
  • Time and date synchronization using SNTP
  • Quality of Service support – IEEE 802.1 p/Q VLAN and priority tagging, Type of Service (TOS), and Differentiated Services Code Point
  • Integrated HTTP/HTTPS server for web administration and maintenance, including a built in troubleshooting section
  • Mass deployment via central provisioning of user configuration files – TFTP, FTP, HTTP, HTTPS
  • TR-069 support
  • Redundant server support
  • Backup proxy/registrar server support
  • RTCP support (RFC1889)
  • RTP streaming for Paging and Intercom applications
  • IEEE 802.1x

Decision Supporter

Verified Supplier
Member Since
August 2017


Feature Keys 2 dedicated line keys with LEDs
 6 programmable soft keys with LEDs that can be customized to access up to a total of 20 functions
 4 context-sensitive system keys that can be customized to access up to a total of 18 functions
 4-way navigation key with Select/OK button
 Dedicated function keys, including Conference, Transfer, Callers List, Hold, Redial, Goodbye, Options, 2 volume keys, Mute (with LED) and Speaker/Headset (with LED)
 Optional customizable hard keys for personalized key configurations
 5 alternative key caps include: DND, CFD, Voice Mail, L3, L4
 Built in USB 2.0 port
Audio and CodecsMitel Hi-Q Audio Technology
 Hearing aid compatible (HAC) handset
 Full-duplex quality speakerphone
 Codecs: G.711 mu-law / A-law, G.729, G.722, AMR*, AMR-WB(G.722.2)*, G.726, iLBC, BV16, BV32,L16
 Echo cancellation
 Comfort noise utilization
 Voice Quality Metrics, including MOS
 USB, DHSG/EHS, and 4-pin modular headset support
Display and Indicators3.5” QVGA 320x240 pixel color display
 Intuitive graphical user interface and navigation menus
 Adjustable screen brightness for user comfort in different lighting environments
 Dedicated LED for call and message waiting indication
Language SupportMultilingual support – English, French, Spanish, Italian, German
 Downloadable language pack support for customization and additional language translations
 Latin1, Latin2 Character sets
PowerPoE Class 2
 Dynamic PoE class changes when expansion modules are added
 Level “V” energy efficiency rated power adapters available



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