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FAQ

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  • For Buyers
  • For Vendors

Are our products given global exposure or limited to the domestic market?
Can I cancel an order after I have paid for it?
Can I rate products/services/suppliers on your website?
Can vendors advertise on the website and what are the charges?
Can we directly get quotations from Omentra?
Can we pay on installments?
Could we obtain a sample before purchasing the final product?
Do you also do B2C transactions on Omentra?
Does Omentra maintain the stocks of products listed on your website?
Does Omentra provide logistics and transport services for purchased products?
How accountable is Omentra.com for the product/services exhibited on the website?
How do I list my products/services in Omentra.com?
How do I register as a vendor/supplier in Omentra.com?
How do we identify the vendor is genuine or products are original, which is displayed in Omentra.com?
How do we obtain feedback from our customers browsing on Omentra.com?
How does Omentra.com differentiate from other B2B e-Commerce websites?
How secure is the data disclosed to Omentra?
How secure is your payment methods?
I have a complaint. How do I get in touch?
I have a suggestion. How do I get in touch?
If buyers raise inquiries (requests for quotations), are they sent directly through us or filtered by Omentra?
Is Omentra capable of providing back-end services?
Is the site mobile friendly?
Is there a physical location to purchase the available products on the website?
Is there a price difference when purchasing from Omentra.com and other sources?
Is there an option to be a premium vendor? How?
Is there any facility to compare vendors’ products or pricings?
Once a B2B transaction or an inquiry is initiated, how long would Omentra monitor and support?
What are the available product selections in Omentra?
What are the basic requirements for a company to be registered on the website?
What are the charges applicable for a buyer?
What are the methods of delivery available?
What are the options available for buying in bulk?
What are the payment methods available?
What are the returning & product warranty policies available?
What are the value added services/ features that Omentra.com offers to vendors as opposed to other B2B platforms?
What is a “Buy Request”?
What is Omentra.com?
What is the “Decision Supporter”?
What is “Average Response Time”?
What is “Compare” option?
What is “Money Back Guarantee”?
What is “On Time Delivery”?
What is “Response Rate?
What is “Solution Guru”?
What is “Supplier Rating”?
What is “Verified Supplier”?
What other benefits do I gain by purchasing through Omentra?
Which categories of products can be listed on Omentra?
Who do I contact if there is an error pertaining to my products on the website?
Whom do we contact when displaying products on Omentra.com and what is the procedure?

Can I cancel an order after I have paid for it?
Can I rate products/services/suppliers on your website?
Can we directly get quotations from Omentra?
Can we pay on installments?
Could we obtain a sample before purchasing the final product?
Do you also do B2C transactions on Omentra?
How accountable is Omentra.com for the product/services exhibited on the website?
How do we identify the vendor is genuine or products are original, which is displayed in Omentra.com?
How secure is your payment methods?
Is there a physical location to purchase the available products on the website?
Is there a price difference when purchasing from Omentra.com and other sources?
Is there any facility to compare vendors’ products or pricings?
Once a B2B transaction or an inquiry is initiated, how long would Omentra monitor and support?
What are the available product selections in Omentra?
What are the charges applicable for a buyer?
What are the methods of delivery available?
What are the options available for buying in bulk?
What are the payment methods available?
What are the returning & product warranty policies available?
What other benefits do I gain by purchasing through Omentra?

Are our products given global exposure or limited to the domestic market?
Can vendors advertise on the website and what are the charges?
Does Omentra maintain the stocks of products listed on your website?
Does Omentra provide logistics and transport services for purchased products?
How do I list my products/services in Omentra.com?
How do I register as a vendor/supplier in Omentra.com?
How do we obtain feedback from our customers browsing on Omentra.com?
How does Omentra.com differentiate from other B2B e-Commerce websites?
How secure is the data disclosed to Omentra?
I have a complaint. How do I get in touch?
I have a suggestion. How do I get in touch?
If buyers raise inquiries (requests for quotations), are they sent directly through us or filtered by Omentra?
Is Omentra capable of providing back-end services?
Is the site mobile friendly?
Is there an option to be a premium vendor? How?
What are the basic requirements for a company to be registered on the website?
What are the value added services/ features that Omentra.com offers to vendors as opposed to other B2B platforms?
What is a “Buy Request”?
What is Omentra.com?
What is the “Decision Supporter”?
What is “Average Response Time”?
What is “Compare” option?
What is “Money Back Guarantee”?
What is “On Time Delivery”?
What is “Response Rate?
What is “Solution Guru”?
What is “Supplier Rating”?
What is “Verified Supplier”?
Which categories of products can be listed on Omentra?
Who do I contact if there is an error pertaining to my products on the website?
Whom do we contact when displaying products on Omentra.com and what is the procedure?