MiVoice 6920 IP Phone is designed for the enterprise user, who requires flexibility and reliability from their phone to meet their heavy phone requirements. It is for the enterprise user who requires an exceptional HD audio experience via its unique voice optimized handset. . It offers a large color LCD display, dual GigE, 18 programmable personal keys, 4 context-sensitive soft keys, support for both USB & Analog headsets and support for MobileLink via the optional USB Bluetooth Dongle.


Large Color Screen Display

 Featuring a high resolution 3.5” QVGA color backlit LCD display that will deliver a rich visual presentation to maximize productivity. This large color display, combined with icon based navigation menus and intuitive user interfaces, makes the many powerful telephony features of the 6920 instinctively easy to use.


Protocol Support

  • Mitel IP (MiNet) protocol support
  • SIP (Session Initiation Protocol) support


System Software Requirements

  • MiVoice Business, Release 8
  • MiVoice Office R5.0
  • MiVoice 5000 R6.4
  • MiVoice MX-ONE R6.3
  • MiVoice Border Gateway (teleworker), Release 9.4
  • MiCollab Client, Release 7.2.2

Integration and Connectivity

  • Dual 10/100/1000 Mbps Ethernet ports (LAN/PC)
  • Support for Mitel Teleworker Solution, Automatic Call Distribution (ACD) agent and supervisor, hot desking, and resiliency
  • Support for use with Mitel MiCollab Client
  • Secure encrypted voice communication
  • Quality of Service support – IEEE 802.1 p/Q VLAN and priority tagging
  • IEEE 802.1x authentication support
  • Powered USB 2.0 Host port (100mA)
  • Dedicated 4-pin modular headset port convertible to EHS/DHSG capable headset port

Decision Supporter

Verified Supplier
Member Since
August 2017


Feature Keys Programmable Personal keys for access to Lines, Speed Dials and Telephony functions
 Context Sensitive soft keys
 4-way navigation key
 11 dedicated feature keys plus dial pad
Audio and CodecsMitel Hi-Q Audio Technology
 Speech optimized handset
 Hearing aid compatible (HAC) handset
 Full-duplex quality speakerphone
 Codecs (not all codecs supported by MiNet and SIP firmware):
 G.711, G.729, G.722
 G.722.1 (MiNet only );
 G.726, iLBC AMR, AMR-WB (G.722.2) (SIP only)
 Headset connection interfaces – USB and Analog EHS/DHSG port
Display and Indicators3.5” QVGA (320x240 pixel) color display
 Intuitive graphical user interface and navigation menus
 Adjustable screen brightness for user comfort in different lighting environments
 Dedicated LED for call and message waiting
Flexible Headset OptionsThe MiVoice 6920 IP Phone offers USB headset support and features an innovative analog headset port that uniquely provides dual support for EHS/DHSG and modular 4-pin headset connections. Users with wireless headsets that support EHS/DHSG can connect directly to the 6920 using standard third party cables.



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